We bring your

defective device

back to life.

Trust in Sertronics AG

Register repair

We know that a faulty appliance can be frustrating. At Sertronics AG, we offer professional repairs for a wide range of appliances. Whether for household, consumer electronics, garden or IT products. We provide a sustainable service to our authorised partners.

Register repair

We know that a faulty appliance can be frustrating. At Sertronics AG, we offer professional repairs for a wide range of appliances. Whether for household, consumer electronics, garden or IT products. We provide a sustainable service to our authorised partners.

Your go-to place for repairs.

Easily register your repair using our online tool.

Your repair

Benefit from our quick and sustainable repair service. Your device will be ready for use in no time.

Expertise

Countless brands and companies rely on us as the largest privately run repair center in Switzerland.

Need help?

For technical inquiries, manufacturers offer excellent customer service solutions. Find your manufacturer’s contact here:

What our customers say

Get an idea – here you can find our satisfied customers.

Swipe with your finger for more.

Cpat Best

"I was VERY satisfied. I sent my device in shortly before the warranty ended, and it was replaced without any issues. No questions asked, very fast. Absolutely satisfied, thank you!"

Connie

"Quick and easy repair. I filled out a form, sent it off, and got a fixed product back quickly (within a few days)."

Markus Riwar

"My defective Philips toothbrush was replaced without any issues for the second time within a year, and very quickly. Great handling of a poor-quality device. Thank you!"

Tanja

"Incredibly fast service! I sent in my electric toothbrush for repair and received it back after just 2 days :-)"

Christopher Galli

"Everything worked wonderfully, the registration of the warranty case was smooth, and the return delivery was super fast!"

Noemi Klarer

"Very quick responses, truly very accommodating and friendly. Immediate return of the product."

Fabio Kohler

"The process was always very customer-friendly and fast. Unfortunately, however, Sertronics is no longer a partner of Canon, which is very unfortunate. Hopefully, this can change in the future."

Silvia Jud

"Very quick and easy replacement of our defective toothbrush, after it had become louder and the brush head holder had become looser. Very customer-friendly, would happily do it again."

Gabriele Gilenardi

"Warranty case for a Philips sonic toothbrush was handled quickly and easily. The replacement arrived within a few days. Thank you!"

We have 1,000+ 5-star reviews on

Frequently Asked Questions

Unfortunately, we no longer accept repairs in person for end customers. The defective device can be sent to us after registering in the service portal. Alternatively, the device can be returned to the retailer.

 

Yes, end customers must register their repairs in the service portal before sending them in. This helps to prevent incorrect repairs being sent in and avoids unnecessary costs for both parties.

You can find an overview of the quotation fees in the "Price List" section on the repair-page.