We offer a competent
repair service for
your device
Find out more about repair processing
We offer a
competent
repair service for
your device
Find out more about repair processing
Overview
Our services
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Repair of your devices
Kontaktieren Sie unseren Service noch heute und lassen Sie sich von unserer Professionalität überzeugen. Wir stehen Ihnen gerne zur Verfügung und freuen uns darauf, Ihnen zu helfen.
A defective device is always an annoyance.
For the sake of our environment, we offer repairs for devices both within and outside of warranty. We do this for various manufacturers and suppliers. Trust us with your defective device, and help give it a second life. Learn more about the repair process now:
The repair registration
Register your defective device in our service portal. We will review the registration and send you the documents for the next steps.
Register nowThe transport
After the repair registration, you can send us your defective device along with the RMA delivery note. Depending on the type of defective device you have, you will also receive a postal label.
The repair
Once we have received your defective device, you will receive an email with all the information. In this email, you will receive a link that allows you to track the status of your repair.
The return delivery
After the repair is completed, your defective device will be conveniently returned to you.
Frequently Asked Questions
Unfortunately, we no longer accept repairs directly from end customers. The defective device can be sent to us after registration in the serviceportal. Alternatively, the device can be returned to the dealer.
Yes, end customers must register their repairs in the serviceportal before sending them in. This helps prevent incorrect submissions and unnecessary costs.
An overview of the cost estimate fees can be found in the "Price List" section on the repair-page.
The current status of the repair can be viewed in the serviceportal. A direct link to the repair status is available in the receipt confirmation.
Technical support is usually provided by the manufacturer. Corresponding links can be found in the "Need Help?" section.
Yes, if a device is sent in without a warranty, or if the warranty is rejected by the manufacturer, costs will be incurred. The so-called cost estimate fee covers the expenses incurred. An overview of the cost estimate fees can be found in the "Price List" section on the repair-page.
Yes, data on the device will be deleted during the repair. Please back up all data before sending in the device.
No, unfortunately, this is not possible at the moment.
